Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from themusicbox.store (the “Site”). 

Personal information we collect 
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

How do we use your personal information? 
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
- Communicate with you; 
- Screen our orders for potential risk or fraud; and 
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 


We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that prices convert to your (the visitor) local currency.


Sharing you personal Information 
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Behavioural advertising 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by using the links below: 
- Facebook: https://www.facebook.com/settings/?tab=ads 
- Google: https://www.google.com/settings/ads/anonymous 
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

Do not track 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Your rights 
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

Data retention 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


Contact us 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at themusicboxworldwide@gmail.com.

Customer Reviews

Overall rating: 4.7 / 5 from 2334 reviews.

Customer photo review of Wind-up Music Box

Such a beautiful music box, finished to perfection. A wonderful keepsake treasured by my Granddaughter.

Wind-up Music Box

Customer photo review of Phasmophobia Music Box

This is a really beautiful music box! I knew if I ever seen a replica in real life I would have to buy it and I'm glad I did. Shipping was pretty fast considering the distance. I would highly recommend especially if you enjoy Phasmophobia. This music box is perfect!

Phasmophobia Music Box

Customer photo review of Wind-up Music Box

This music box was chosen for a special lady… We all loved the finished product!

Wind-up Music Box

Customer video review of Custom Digital Music Box - Any song, tune, or voice

I paid for a 2min loop and got a 30 sec clip of the worst music i have ever heard this was not the sound i gave or was sampled to me this is pathetic. I was going to give this to my mother but i wouldnt disrepect her like that so instead i will just throw it as far as i can.

Custom Digital Music Box - Any song, tune, or voice

Customer photo review of Phasmophobia Music Box

The music box itself is amazing and it was the perfect gift. But the product was missing a gift card that I paid extra for and was surprised to see that it wasn’t included with the gift. I was disappointed.

Phasmophobia Music Box

Customer photo review of Custom Digital Music Box - Any song, tune, or voice

It seems very cheaply made for what I paid. It's very light weight. It came chipped (see the photo). The video showed someone taking a plug out of the charger port but there's no plug on mine. It's extremely hard to open… I wasn't sure it did at first. I'm disappointed. this is a gift for my daughter's 21st birthday.

Custom Digital Music Box - Any song, tune, or voice

Customer photo review of Phasmophobia Music Box

Słabo wykonane, wszędzie widoczny klej, nawet na systemie muzycznym, trochę się roszczarowałem

Phasmophobia Music Box

Customer photo review of Phasmophobia Music Box

This was a gift for a friend... what a gift... Quality is too bad, the finishes are ugly, one of the feet of the music box is twisted, the mechanism inside is poorly fixed, wood of the box seems to be "burned", there are glue dots everywhere... by the way... I'm veeery disappointed and I know that you're not gonna do anything, a special thanks to Kinetics game for the recommandation (ironical)

Phasmophobia Music Box

Customer photo review of Phasmophobia Music Box

It is worth every penny. The quality of the material is on another level. At first, I was scared that it didn't work, but you need to spin it 3 or 4 times to get the melody. It even has an in-game sound of breaking when you close it. 10/10

Phasmophobia Music Box

Customer photo review of Phasmophobia Music Box

Looks just like in game! Got here quickly and was very clear on transportation. It works great and has a nice loud sound. Would recommend to any fan of phasmo!

Phasmophobia Music Box

Customer photo review of Phasmophobia Music Box

Very pleased that I did not have to wait terribly long for delivery! The engraving along the bottom of the box was spot on, as well as the music. The box itself is almost identical to the game itself, which I am greatly pleased with! Thank you very much!!

Phasmophobia Music Box

Customer photo review of Custom Digital Music Box - Any song, tune, or voice

The team was so helpful and patient in answering all of my questions. I recorded and uploaded my own original music and they were able to make it into a wonderful music box.

Custom Digital Music Box - Any song, tune, or voice

Customer photo review of Phasmophobia Music Box

First the good. It looks gorgeous and really reminds me of the game and for the short while it worked properly it sounded nice. Now its out of tune and kind of fu***d The bad... it came defective. Screws where not tighten enough wich caused it to go out of tune and the music box is not leveled. Contacting support has been a nightmare. I even offered a way to contact me back but its been radio silent ever since. I doubt that after leaving this review ill even get someone to contact me. My friend decided to risk it and buy me another one but im nervous and afraid to have the same problem because support is unreliable. So if something happen i might have to contact my bank just to get my money back wich suck. Hopefully this review will get something to happen. And that will end well but im not hopefull. If you want it for the look go for it. If you want it for the music steer away.

Phasmophobia Music Box

Customer photo review of Can't Help Falling in Love Music Box

The music box is very lovely and bought as a sympathy gift in remembrance of a good friend. Unfortunately, the outer box is torn and I’m embarrassed to give the gift in that condition. I’m hoping you can send a new box in better packaging.

Can't Help Falling in Love Music Box

Customer photo review of Can't Help Falling in Love Music Box

It's wound and clothes-pinned so that when the mail box is opened it lets the turnkey free to play. RockNroll. ++++ [Know] ++++

Can't Help Falling in Love Music Box

Customer video review of Phasmophobia Music Box

Took a bit to get here but I do like the music box. The melody is accurate even if a bit short end. The box itself looks nice and has a magnet to hold it closed. The crank is really smooth making the music box easy to play. My only complaint is that the Adrift music sheet on the top is hard to read, but it is printed on wood so it could be due to the wood grain. Overall, I feel this is a great purchase for fans of Phasmophobia.

Phasmophobia Music Box

Customer video review of Phasmophobia Music Box

I am so happy with the quality and how fast the delivery was. Defo gonna order from here another time.

Phasmophobia Music Box

Customer video review of Hand Crank Music Box

I love this little music box!!! I didn't expect it to be this beautiful. I got it as a present for my son, because it reminds us of our special family time together playing Zelda. Definitely buying more to make gift-giving extra special with a lovely melody.

Hand Crank Music Box

Customer photo review of Phasmophobia Music Box

Hola!!!me llamo José Francisco!!! He de decir que la Caja Musical...Me Encantó!!! Es Estupenda, Igualita a la del videojuego y tiene una melodía Maravillosa!!! Me alegro Muchísimo de haber encontrado esta Gran Caja Musical del 5° Aniversario; Ahora solo me queda Buscar a los fantasmas por la casa jejeje...Que más decir que Agradezco al Equipo de The Music Box Store la Gran Calidad del trabajo que han realizado!!! Muchisimas Gracias y Atentamente desde España José Francisco

Phasmophobia Music Box

Customer photo review of Cylindrical Hand Crank Music Box

One of my FAVORITE movies and I just LOVE this music box! Sound is so cool. Hopefully it will be in a future movie🦕

Cylindrical Hand Crank Music Box

Customer photo review of Hand Crank Music Box

I loved this music box! It came in perfect condition and sounds AMAZING. Highly recommend

Hand Crank Music Box

Customer video review of Phasmophobia Music Box

quick delivery considering the dispatch location and with it being a promotional limited offer. kinda wish i had it engraved to complete the look as the box seems bare without, im always a loss for words when it comes to things like this or greeting cards. Great product none the less, well structured n put together, defo recommend and whilst the tune carries memories of playing phasmo with my family, ill defo be replacing the kids morning alarm with sweet phasmo memories to wake them up.

Phasmophobia Music Box

Customer photo review of Phasmophobia Music Box

I was so excited for the Phasmophobia music box, but overall I'm pretty disappointed in this. The craftsmanship and materials look and feel cheap and fairly poor quality. There's excess glue all around the base that stands out from the wood finish. The hole that was drilled for the crank wasn't stained so it sticks out, also when it was drilled out some of the wood tore away on the inside of the box which is also noticeable and looks poor quality too. I was surprised that there wasn't any little card or sticker saying it was tied to the game Phasmophobia either, there's nothing saying this is from the game which would've been a nice touch too. For the price I had to pay, I was expecting FAR better quality.

Phasmophobia Music Box

Customer photo review of Wind-up Music Box

Even more beautiful in person. If you’re on the fence, get it :)

Wind-up Music Box

Customer photo review of Phasmophobia Music Box

It took forever but it was worth it sounds really good I would recommend it

Phasmophobia Music Box

Customer photo review of Wind-up Music Box

Hi, it’s great. The only thing I was bothered by is the fact that you can’t control the tempo of the music playing. In my example “city of stars” the tempo is a bit too fast for my liking. Hope this helps :)

Wind-up Music Box

Customer photo review of Phasmophobia Music Box

I absolutely love the details on it, the only gripe I have about it is that the winding lever rattles, so the melody isn’t the only thing you hear, but it just kinda adds to the effect, the other gripe is that the melody isn’t full length, though I understand the challenges having a bigger drum brings

Phasmophobia Music Box

Customer photo review of Phasmophobia Music Box

Its well made, has a nice wood smell and the most important thing - it sounds awesome. I would even say that it sounds better than in game because the sound is "real". Its deffinitely worth buying.

Phasmophobia Music Box

Customer photo review of Phasmophobia Music Box

Arrived in France in a week, well packed and good quality!

Phasmophobia Music Box